Question: What version of Liferay is Open 4 Business Online using?
Answer: Open 4 Business Online is currently using Liferay-6.1.1-ce-ga2

Question: What kind of database is the portal backed by?
Answer: MySQL

Question: Is it possible for a subscriber to have ssh and DB access to the servers?
Answer: No, because this is a shared environment. If you want your own environment, you will need to use a hosting service like GoDaddy or Rackspace.

Question: What CPU and Memory can I get for free and what are the possible upgrades and their prices?
Answer: CPU and Memory: It's a shared service on IBM Smart Cloud 32bit Copper.

Question: How can I upload my own portlets/themes/hooks/web/layout template to my Liferay Portal?
Answer: We limit the access of this function for security reasons. We have to protect all the tenants of the system. To resolve this issue, you can send us your file then we will test and install it and let it available in the site.

Question: Is it required always to use the URL open4businessonline.com/web/ORGNAME or is there any other way to work with my own URLs?
Answer: Yes, you may redirect from your own server or website or domain name, and we can assist you in doing that. If you want to have a URL like http://www.mywebsite.com to point to your public site, we can setup a domain and web server like on GoDaddy, and setup a home page that redirects to your URL on Open 4 Business Online.